Calls to 118 159 cost £1.50 per call, £1.50 per additional minute plus your phone company’s access charge

Terms and Conditions


1. Introduction

This website (“this website”) is owned and operated by Elucidate Contractor Services (ECS) Ltd.

Your access to and use of the Services provided by 118 159 is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using any part of 118 159 WEBSITE, you agree to be bound by the Terms and Conditions these Agreements. If you disagree with any part of the terms of the agreements, then you may not access the website or use the service.


2. Provision of Service

This sets out the basic obligation of 118 159 to render services which are part of the agreement. If any changes need to be made by the client or the user of our website, then the wording will need to be changed slightly or else this point can be dealt with in the Schedule.

ECS Ltd trading as operates a directory and social media management website. We enable business owners and operators to register their organisations onto the 118159 online directory for free. We also provide tailored packages to customers that wish to further enhance their online presence, by utilising our unique Social Media Account Management services, and Online Directory. Detailed reports and reviews on how it may be possible to increase the overall flow of traffic through to their website and business will be provided through the lifetime of their contract. We reserve the right to change or amend our fees, products and services at any time. Should these affect your contract or terms in any way, We will notify you of any such changes or amendments prior to any changes coming into effect.


3. Content

All content displayed on is for informational purposes only. 118 159 and the administration body make no representations as to the accuracy or completeness of any information on this site or found by following any link on this site.

118 159 and the administration body will not be liable for any errors or omissions in this information nor for the availability of this information. 118 159 will not be liable for any losses, injuries, or damages from the display or use of this information


4. Commitment to data security

Your personally identifiable information is kept secure. Only authorised
employees, agents and contractors (who have agreed to keep information secure
and confidential) have access to this information. All emails and newsletters from
this site allow you to opt out of further mailings.


5. Customer Consent

By completing the information forms contained in this service, I acknowledge and consent that you,
Elucidate contractor services (ECS) Ltd T/A 118159, may collect and/or receive and/or process
certain personal information and data about me.

I understand that all of my information (including my personal data) will be collected and processed
in accordance with the Data Protection Act 2018, and the General Data Protection Regulations 2018
I agree and consent to the personal information that I provide being processed for one or more of
the following purposes:

The Registration of the Company details onto the 118159 Directory website.
The Registration of the Company details onto Third Party websites related to the services we provide.
The Registration of company/personal details on Social Media platforms.


6. Site Access

Registration is not required to visit 118 159 website; however, you will need to register with us and create an account if you desire to use all of the Website’s services and features or to complete a transaction with us.

If you register to open an account, you agree to provide accurate, complete registration information. You must be legally capable to enter into contracts (User must be a natural person at least thirteen (13) years old). It is your responsibility to make any updates to that information. Each registration is for a single person only, unless specifically designated otherwise on the registration page.

118 159 does not permit any other person using the registered sections under your name. You are responsible for preventing such unauthorised use. If you believe there has been unauthorised use, you should contact us at [email protected]

User is responsible for maintaining the confidentiality of his Service password and account, and is responsible for all activities that occur there under.

User may cancel his Account at any time by sending a request via email to [email protected]


7. Property Use

User must agree that they will use the Service in compliance with all applicable local, state, national, and international laws, rules and regulations.

Use of Third-Party Services is governed solely by the terms and conditions of such Third-Party Services; User complies with all such terms and conditions. Further information is available on the relevant Third-Party websites – Google Analytics, GoogleAdWords, Bing Ads, Facebook Ads, LinkedIn, Twitter, Instagram, Facebook, Whatsapp, YouTube and Pintrest.


8. Terms of Payment

You agree to make a service fee payment of the amount stated on the invoice that is sent to you, and will continue to pay this amount for the duration of the contract term and inline with the agreed payment schedule . The amounts provided within the invoice are inclusive of VAT and must be paid in advance of receiving our services by using your credit or debit payment card or by Direct Debit.

You warrant that all of the information you have provided is accurate and correct.

You understand that you are paying your service fee to an independent company.

You agree to 118159 starting the process of creating your business directory listing and setting up the necessary management accounts, immediately after registering and paying for a product listed on the website. reserve the right to suspend or terminate the provision of the services to you at any time and without notice, whilst will take all reasonable steps to make sure that the information on this website is up to date and accurate at all times we do not guarantee that all material is accurate and ,or up to date. All material contained on this Website is provided without any warranty of any kind.

VAT will be calculated according to EU Regulations (1042/2013; Directive 2006/112/EC).


9. Cancellation and Refund Policy

By availing our service, you authorise to start the work immediately and this may affect your right to cancel once your order has been placed. Our processing team work in real time and will in many cases have started the review of your directory details and the tailoring of your bespoke 118159 profile within hours of you making payment for the service.

Administration Fee – If you request cancellation of the service and a refund is agreed after the directory details have been reviewed and approved, an administration fee maybe be retained from the agreed refund amount.


10. Referrals Agreement

For further details about referral agreement at 118 159, visit Website.


11. Intellectual Property Rights

All Service-related Intellectual Property belongs and shall belong to 118 159.

118 159 and the administration body claims no intellectual property rights over any type of content that User uploads while using the Service.

118 159 and the administration body respect the Intellectual Property of others and may, in its sole discretion, suspend or terminate any User Account through which the rights of others are infringed.

118 159 and the administration body reserve the right to be able to terminate access to certain users, if these users abuse our website.


12. Indemnity

User agrees to hold harmless and indemnify 118 159 and the administration body from and against any third party claim arising from his/her use of the Service.

118 159 and the administration body reserve the right to assume the exclusive defence and control of any matter otherwise subject to indemnification by you and, in such case; you agree to cooperate with our defence of such claim.


13. Disclaimer of Warranties

118 159 and the administration body disclaim any warranties. The use of the Service is at Users own risk.

118 159 and the administration body does not represent or endorse the accuracy or reliability of any information’s, content or advertisements contained on, distributed through, or linked, downloaded or accessed from any of the services contained on this website, nor the quality of any products, information’s or any other material displayed, purchased, or obtained by you as a result of an advertisement or any other information’s or offer in or in connection with the services herein.

You hereby acknowledge that any reliance upon any materials shall be at your sole risk.


14. Exclusion of Liability does not accept liability for any loss or damage that you suffer as a result of using this Website or the services offered herein including but not limited to; financial loss, failed interview arrangements. cannot guarantee and do not promise a specific outcome from the use of the services offered. The services to you are provided without warranties for anything whatsoever including but not limited to reliability, suitability, adequacy, accuracy, timeliness, completeness.

Nothing in these terms of use will: (a) limit or exclude our or your liability for death or personal injury resulting from negligence; (b) limit or exclude our or your liability for fraud or fraudulent misrepresentation; (c) limit any of our or your liabilities in any way that is not permitted under applicable law; or (d) exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and exclusions of liability set out in this Section and elsewhere in these terms of use: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under these terms of use or in relation to the subject matter of these terms of use, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty. will not be liable to you in respect of any losses arising out of any event or events beyond our reasonable control. will not be liable to you in respect of any business losses, including (without limitation) loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill. will not be liable to you in respect of any special, indirect or consequential loss or damage.

You hereby indemnify and undertake to keep us indemnified against any losses, damages, costs, liabilities and expenses (including, without limitation, legal expenses and any amounts paid by us to a third party in settlement of a claim or dispute on the advice of our legal advisers) incurred or suffered by us arising out of any breach by you of any provision of these terms of use, or arising out of any claim that you have breached any provision of these terms of use without prejudice to our other rights under these terms of use, if you breach these terms of use in any way, may take such action as we deem appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.


15. Law and Jurisdiction

These terms of use are governed by English law. Any dispute arising in connection with these terms of use shall be subject to the exclusive jurisdiction of the Courts of England and Wales.

Registered address:
Equity House, 128-136 High Street, Edgware, Middlesex, HA8 7TT.
Please do not send any correspondence to this address as it will not be read.
Should you wish to contact us by mail for any reason, you can get in touch at:
118 159, PO Box 2965, Romford, RM7 1RG.
Effective as of 18/07/2018